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Division of Doltone Hospitality Group

Privacy Policy

Privacy Policy

The Privacy Policy applies to personal information collected by a member of the Doltone Hospitality Group of companies and its affiliates (“Hay St”).

1. Personal Information

What is Personal Information?

Personal information is defined under the Privacy Act 1988 to mean information or an opinion, whether true or not, about an individual whose identity is reasonably identifiable. Examples include your name, residential address, bank details, and photos.

2. Sensitive Information

Sensitive information is a subset of personal information. It includes information about racial or ethnic origin, religious beliefs, sexual orientation, or criminal records.

Consent to collection

We may collect sensitive information relating to dietary requirements (medical/cultural/religious), age, and gender to incidental to the purposes of providing our services.

3. Collection of your personal information

  • Contact information (Full name, email, phone)
  • Proof of identity (Driver's licence, Passport)
  • Payment or billing information
  • Photographs or video footage taken on-site

6. Photographs and CCTV

We use closed-circuit televisions (CCTV) at certain locations throughout our premises. Images are stored for a minimum retention period of 14 days.

7. Direct Marketing

You expressly consent to us using your personal information to provide you with Direct Marketing Communications. You may opt-out at any time via the "unsubscribe" link in our emails.